At EndoCollab, we are committed to your satisfaction with our digital products and services, including online courses, memberships, and educational resources. If you’re not completely happy with your purchase, we’re here to help.

Satisfaction Guarantee
We offer a full refund on all digital products if you are unhappy with your purchase for any reason. Simply contact us within 30 days of your purchase date, and we’ll process your refund promptly.

Subscriptions and Memberships
You can cancel your subscription or membership at any time. Upon cancellation, you will retain access to the platform until the end of your current billing period, after which no further charges will be applied. If you cancel within the first 30 days, you may also request a full refund for that initial period.

How to Request a Refund or Cancellation
To request a refund, cancel your subscription, or get assistance with any other issue, please email us at help@endocollab.com. Provide your order details, and our team will respond within 2 business days to guide you through the process.

Refund Processing
Once your refund request is approved, it will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or payment provider to reflect the refund in your account.

If you have any questions or need further help, don’t hesitate to reach out to us at help@endocollab.com. Your success as an endoscopist is our top priority!